Attraction Rules

• Groups can be placed together. 12 people total can be on a tour together. 
• Children under the age of 16 years old must be accompanied by a legal guardian.  
• Must be able to understand and demonstrate knowledge of all safety rules and the course environment to experience the attraction. 
• Participating while under the influence of drugs or alcohol is prohibited.
• Maximum weight is 275lbs.
• Must be at least 3 years old to participate. No height restrictions. 
• Must safely fit in the harness.
• Ensure that shoes are secure. No flip-flops or open heel shoes. Make sure shoelaces are tied.
• Please make sure your pockets are empty. We offer a convenient pouch that can be attached to the harness for phones, wallets, and keys. For anything else, we have lockers available to safely store your belongings.
• Eyeglasses should be secure.
• Operators are not responsible for lost or misplaced personal items.
• No gum, food or drinks allowed on attraction. 
• Follow all operator instructions, posted rule signs and stickers.
• Since this is an adventure sport activity, we do not recommend those to ride with high blood pressure, heart, back, or neck problems, motion sickness, recent surgery, medical sensitivity to quick stopping motions, extreme fear of heights, epilepsy, history of panic attacks or other conditions which could be aggravated by this adventure. 
• Expectant mothers should not ride. 

Please understand the 48-hour cancellation policy. No refund will be given to any cancellations within 48-hours of the tour. Must cancel before 48 hours to receive a full refund.

Shepherd of the Hills reserves the right to remove visitors on their park who wear clothing that could create a distraction. Inappropriate or Offensive clothing includes: Clothing displaying offensive messages/language, clothing made with offensive material, (ie transparent), clothing that is excessively torn,  clothing which exposes inappropriate portions of the body such as string bikini tops, bikini bottoms, etc. All guests are required to wear shirts and shoes at all times.

We will operate rain or shine. If we feel like it is unsafe for our guests to zipline (typically for thunderstorms or extreme high-winds), we will close. Dress accordingly to the weather. Refunds for rain/weather: Any tour that stops after the 4th line due to weather will get a rain check. Any Tour that starts on the 5th line and on and we cancel they will get a free coaster ride and no refund. Any tour that stops after the 4th line due to weather will get a rain check. Any Tour that starts on the 5th line and on and we cancel, they will get a free coaster ride and no refund. (Based on the managers discretion)